So far, I have no problems and no complaints about CoinBase, great company as far as my little direct experience. A year or so ago I opened a CoinBase Pro account and successfully transferred all of my CoinBase bitcoin and most of the other types.
I’d like to get my money totally out, or at least as much as I can. I am deathly afraid of losing it all in the process; that’s pretty much why I didn’t take it out years ago and why I’ve pretty much just left it dormant. I don’t have a wallet yet but I’m going to buy a hardware wallet of some kind and just want to transfer to it and then close out my BitCoin account.
What strategy should I follow to try to maximize how much money they’ll actually let me get out (net of the various fees I’m fully expecting) and most importantly how to avoid them putting the whole account under review, locking it, claiming I need some super secret double probation key or some other ID or something I don’t have. All I have is a username and password; so far they have never asked me for anything else to log on or buy or spend small amounts.
As specifically as possible, what steps should I follow? With other companies with bad reputations and I’m dealing with someone on the phone when trouble starts, I just beg off, apologize profusely, ask them to ignore the call, I’ve changed my mind. And then try again later (Customer Service Rep Roulette). But my fear is that the moment I actually try to get some money, that’s it, my whole account becomes locked to me forever and I won’t be able to back out and try again. So I want to be careful.
Any specific step by step advice?