Okay so long story short. Received a duplicate credit from coinbase. To make it simple lets say it was $100. So i received that twice. They asked me to pay it back. No problem! But i get an error on the app to pay it back and on the website version i cant pay it either.
So i created a ticket! Not helpful because i explained my situation and explained how i am unable to pay it back.
When i click on “make a payment” on the app it takes me to a page that says “ We’re having connection issues” – been saying this the past 24 hours.
When i click on “make a payment” website version it says “ your recent purchase failed
Until resolved, your ability to trade and transact is disabled.After 5 days, we will automatically sell cryptocurrency in your account to collect any outstanding payments. “
There is no way for me to pay this….. anytime i click to make a payment i get these screens and i dont want my crypto to be liquidated to pay a mistake by coinbase that i cant even pay back due to these errors…
I already tried emailing back letting the representative know but it has not been helpful. Maybe i can get some help here.
Please let me know what i can do or if someone has ever been in this situation too.