I’ve had an email from Coinbase saying they’d refund me. Then they just stopped replying and now my emails don’t get through to their mailbox. They’re essentially ignoring me, as far as I’m concerned.
Ridiculous customer service, and horrendous platform security. DO NOT USE COINBASE. It’s a complete waste of time, and they’re essentially complicit to the thievery and robbery of their customers crypto funds.
I”m currently compiling a group of other people’s experiences of being robbed, with the view of writing an article specifically about this. Please contact me if you’ve had similar experiences. I”m completely appalled by how poorly this has been handled, and reckon it’s about time new customers were properly forewarned about how poorly they’re likely to be treated when their funds are inevitably hacked/stolen.