I accidently pressed deposit instead of withdraw thinking i was depositing into my bank account rather than from my bank account.
I then canceled the transaction from my bank end so i didnt get an overdraft charge. Then coinbase grabbed my money from coinbase accoun to fullfill the failed order. so they grabed the grand that was in my account and locked my account.
Now i have money i need in there for over a week while i wait for help. I already went through the id verification process, they they say i gotta wait for a specialist to reach out to me. its been over 5 days and nothing.
I dont understand how they think something is fraud just because my bank denied the transaction. Also, their customer service sucks. If they got billions of dollars, why cant they have branches, or at least a live service department.
Im a little irritated as my account is still locked and im unable to send money.