I have no idea what did even do they just they just sent me this e-mail :
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Your request (9585745) has been updated. To add another comment, please reply to this email.
Jul 14, 2021, 0:10 GMT+8
Thank you for your loyalty.
Given you have no funds in your account, we have closed your account for you.
We apologize for the inconvenience caused.
Your understanding is highly appreciated.